Never Have I Ever Support
Have a question or need help? Send us a message and we’ll get back to you.
Common questions
Restore my decks
Open Settings → Restore purchase. The app asks Google Play which decks belong to your account, so make sure the phone is signed in to the same Google account you bought with. Reinstalling or a new phone gets your decks back the same way. Still missing? Use Settings → Contact us and tick “Can’t buy or restore”.
What does the unlock include?
Icebreaker and Funny are free. One one-time purchase unlocks every premium deck, including decks added later. There is no subscription, so nothing renews and there is nothing to cancel.
A purchase failed or is pending
Payments are handled by Google Play. If a payment is pending (cash or bank transfer), the decks unlock as soon as Play confirms it. Refunds follow Google Play’s rules; you can request one from your Play order history.
Change the language
Settings → Change language. The app and all question decks are available in English, German, Spanish, French, Italian and Portuguese.
Report a question
Use Settings → Contact us and tell us which card it was. Every report is read, and cards that miss the mark are rewritten or removed.
Delete my data
There is no account. Your settings and unlocked decks are stored on your phone and removed when you uninstall the app (purchases stay with your Google account). To delete messages you sent us through Contact us, email riekapps@gmail.com and we will do it within 7 days.
Report a problem or suggest an idea
Use Settings → Contact us or Request a feature in the app, or write to riekapps@gmail.com. A real person reads every message, and replies come back inside the app.
Never Have I Ever is for adults aged 18 or over. Please drink responsibly, or play with any drink you like. See the Privacy Policy and Terms of Use.